Reference

How win1313 Handles Your Personal Information

This policy explains exactly what data we collect when you open an account, make a deposit through JazzCash, Easypaisa or Raast, or reach us for support — and how we keep it secure.

Account data kept secureJazzCash & Easypaisa payment data protectedNo data sold to third partiesYou can request your data any timeRaast transfer records handled privately

Explore the Lobby Read FAQ

DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Security and transparency sit at the centre of how we handle your information. From the moment you deposit via JazzCash or Easypaisa to the point your account goes inactive, your data follows a clear retention and protection path — and you stay in control of the key parts.

Encrypted Storage Account data, including payment references from JazzCash, Easypaisa and Raast transactions, is stored using industry-standard encryption. We do not hold raw wallet credentials at any point.

Cookie Use We use session cookies to keep your account active across pages and device types. You can adjust cookie preferences in your browser settings; disabling them may affect account functionality.

Data Retention We keep your account and transaction records for the period required by applicable law. Once that period ends, data is deleted or anonymised unless you have an active account with us.

Your Access Rights You can request a copy of the personal data we hold, ask us to correct inaccurate details, or request deletion where law permits. We respond to verified requests through our support channels.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you have a question about this policy, want to know what data we hold on your account, or need to report a concern, our support team handles privacy requests directly. Reach us through any of the channels below and we'll respond to data-related queries as a priority.

What Data We Collect and Why We Need It

win1313 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with win1313, we collect the information needed to verify your identity and process your transactions — your name, contact details, and the payment reference associated with your JazzCash, Easypaisa or Raast transfer. We do not store your wallet PIN or full

1
card number; only transaction references and amounts pass through our system. We also collect device identifiers and session data so your account stays consistent whether you access it on mobile browser or switch devices mid-session. This session data helps us detect unusual login patterns and flag
2
suspicious activity on your account before it becomes a problem. We may share limited information with payment processors and verification partners when local regulations require it, but we do not sell your personal data to advertisers or unrelated third parties. All payment data linked to JazzCash,
3
Easypaisa and Raast deposits is retained only as long as needed for transaction records and any legally required audit period. You can contact us at any time to ask what data we hold, request a correction, or ask us to delete data where applicable under law.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About This Privacy Policy

These are the questions we hear most often about data, account privacy and how we handle payment information. If your question is not covered here, our support team can help directly.

We collect your name, mobile number, and the details you provide during account setup. When you deposit, we log the transaction reference from your JazzCash, Easypaisa or Raast transfer — not your wallet PIN.

Payment references are shared only with the payment processor handling your transaction and with verification partners when required by law. We do not pass your payment data to advertisers or unrelated third parties.

We retain account and transaction records for the period required under applicable law. After your account closes and the retention period ends, data is deleted or anonymised in line with this policy.

Yes. Log in, go to the Help section, and submit a data access request through the privacy form. Include your registered mobile number so we can locate your record and respond promptly.

Session cookies keep you logged in as you move between pages on mobile browser. You can block cookies in your browser settings, but doing so may require you to log in again each session.

We may send account-related messages to your registered number. You can update your communication preferences from your account settings page at any time to limit non-essential messages.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoTerms & Conditions InfoJhelum Prize Table

How win1313 Handles Your Personal Information

How We Protect and Manage Your Account Data

How to Contact Us About Your Data

Common Questions About This Privacy Policy

01 What personal data does win1313 collect when I open an account?

02 Is my JazzCash or Easypaisa payment data shared with anyone?

03 How long does win1313 keep my account data?

04 Can I request a copy of the data win1313 holds on me?

05 How do cookies affect my account on mobile?

06 Does win1313 use my data for marketing communications?

Privacy Policy

Related pages

Related pages